Privacy Policy

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*Effective Date: January 2, 2022*

*Introduction*

The Karat Guy - Dubai ("we", "our", "us") values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in other ways.

**1. Information We Collect**

We may collect the following types of personal data:

- **Personal Identification Information:** Name, email address, phone number, and address.

- **Payment Information:** Credit card details, billing address, and transaction history.

- **Technical Data:** IP address, browser type, operating system, and browsing behavior.

- **Usage Data:** Information on how you use our website and services.

- **Marketing and Communications Data:** Your preferences in receiving marketing from us and your communication preferences.

**2. How We Collect Your Information**

We collect information in the following ways:

- **Direct Interactions:** You provide information when you fill out forms on our website, make a purchase, or communicate with us.

- **Automated Technologies:** As you interact with our website, we may automatically collect technical data about your equipment and browsing actions.

- **Third Parties:** We may receive information about you from third-party services such as payment processors and analytics providers.

**3. Use of Your Information**

We use your personal data to:

- Provide and manage our services and products.

- Process your transactions and manage your orders.

- Improve our website and services through data analysis and research.

- Communicate with you, including sending marketing communications (with your consent).

- Comply with legal obligations and protect our legal rights.

**4. Sharing Your Information**

We may share your information with:

- **Service Providers:** Third-party vendors who perform services on our behalf, such as payment processing and data analysis.

- **Legal Authorities:** When required by law or to protect our rights and interests.

- **Business Transfers:** In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

**5. Data Security**

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure storage solutions.

**6. Data Retention**

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

**7. Your Data Protection Rights**

Under UAE law, you have the right to:

- **Access Your Data:** Request a copy of the personal data we hold about you.

- **Rectify Your Data:** Request correction of any inaccurate or incomplete data.

- **Erase Your Data:** Request deletion of your personal data, subject to certain conditions.

- **Object to Processing:** Object to the processing of your personal data in certain circumstances.

- **Data Portability:** Request transfer of your personal data to another party.

**8. International Data Transfers**

We may transfer your personal data outside the UAE. When we do so, we ensure that the data is transferred in accordance with this privacy policy and as permitted by applicable data protection laws.

**9. Changes to This Privacy Policy**

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. We encourage you to review this policy periodically.

*10. Contact Us*

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

- Email: info@thekaratguy.com

- Phone: +971 58 508 5411